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| Troubleshooting > Firewall : |
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| Firewalls are a system designed to restrict Internet access from a private network (such as an Office network). Almost every company has one installed. |
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| In order to view video content the firewall must be configured to allow Streaming Media through. |
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| If you suspect that a firewall is preventing you from viewing content, the easiest way to check is to contact your IT department. |
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 | To use Windows Media Player through a firewall, |
| click here and follow the instructions. |
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| To use Real Player through a firewall, |
| click here and follow the instructions. |
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| support@cantos.com Tel: + 44 (0)20 7936 1330 |
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